Recycling Policy

You can now recycle your old electrical products with us.
If you’re buying a new electrical item, we will recycle your old one for free.

Why recycle?

Unwanted electrical equipment is the UKs fastest growing type of waste.

Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in a landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and human health.

We can help
We are pleased to offer our customers the chance to recycle their old electrical items.

Simply return your old electrical equipment clearly marked to be recycled, together with your HOTcraze order number to HOTcraze, Returns Dept, The Old Fire Station, Artillery Way, Discovery Park (Gate A), Kent CT13 9FL

IMPORTANT NOTE: Please note that items returned under this recycling scheme can only be accepted on a like for like basis therefore it is important that any item returned carries the order number of your new equipment.

To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheelie bin symbol. Please do not throw any electrical equipment (including those marked with this symbol) in the bin.
Registered office: HOTcraze, HOTcraze House, 26 Blake Close, Walmer CT14 7UB UK
VAT no: 909 9493 71