Contact Us

Phone our Friendly Customer Service Helpline:

For placing an order or raising a despatch question, or any other enquiry including (God forbid!) a complaint, please call us during office hours.
05601 264421 - (UK)
+44 5601 264421 - (International)

Customer Service opening office hours:
Monday to Friday - 8am - 6pm


Email us:

General Customer Service Enquiries, including complaints: customer.service@HOTcraze.co.uk  
Despatch Enquiries:  despatch@HOTcraze.co.uk  
Feedback and suggestions: feedback@HOTcraze.co.uk


Or simply write to us at:

HOTcraze Customer Service Dept.
HOTcraze House
26 Blake Close
Walmer
CT14 7UB UK